MAIN LIBRARY 847-742-2411
270 N. Grove Ave. Elgin, IL 60120
MONDAY-THURSDAY 9am-9pm
FRIDAY & SATURDAY 9am-6pm
SUNDAY Noon-5pm
RAKOW BRANCH 847-531-7271
2751 W. Bowes Rd. Elgin, IL 60124
MONDAY-THURSDAY 9am-8pm
FRIDAY & SATURDAY 9am-5pm
SUNDAY Noon-5pm

Employment Opportunities

Customer Relations/Technology Assistant - Gail Borden Public Library has a part-time position available in our fast-paced Customer Relations department at our Main Library facility. The individual must have excellent communication and customer service skills, the ability to problem-solve and analyze customer needs, and enjoy providing top-notch service to Library customers. Responsibilities include performing a variety of customer service duties and assisting library users with the use of library equipment and software applications.

Requirements:

  •   High School diploma or equivalent
  •   Experience in a customer service environment
  •   Knowledgeable in current operating systems and software applications
    • Windows 7
    • Microsoft Office 2010 Suite
    • Multiple e-mail applications
    • Google searches
    • VLC Media Player
  •   Bilingual fluency in English and Spanish is preferred

18 hours per week; schedule includes day, evening AND weekend hours

Compensation:  $12.65 per hour

Application Deadline: Friday, December 5, 2014

Please submit an Employment Application to Gail Borden Public Library, C/o Human Resources, 270 N. Grove Ave., Elgin, IL 60120 or e-mail to jobs@gailborden.info. Applications are available at the Main Library's Administration Office, Customer Service Desk, and the Rakow Branch.

 

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Home Services Associate - Do you desire to serve the community through meaningful, caring and personal interactions?  Are you an avid reader who has experience working with seniors and persons with disabilities?   If so, then you may be the perfect person to join our Library on the Go team!  Our Community Services & Program Development Division is looking for an individual with excellent customer service, communication and organizational skills to plan, schedule and oversee the delivery of library materials to district residents. Because a condition may prohibit or limit our customers’ use of library facilities, this position requires providing library service to people where they are.  Responsibilities also include working closely with volunteers and promoting library programs and resources throughout the community.

Requirements:  Bachelor’s degree with coursework or experience in human services/social work, healthcare, recreational therapy or related field. Candidate must have excellent interpersonal skills and experience working with the elder population or individuals with disabilities. Strong organizational skills and the ability to work independently are required.   Must have knowledge and experience with basic computer applications (Microsoft Office).  Spanish language skills strongly preferred.  A valid driver’s license is also required.

25 hours per week; schedule includes mainly daytime hours with occasional weekend and evening hours.

Compensation:$16.42 per hour, includes IMRF and prorated vacation, floating holidays and sick leave

Application Deadline:  Friday, December 5, 2014

Please submit a cover letter, resume, and Employment Application to Gail Borden Public Library, C/o Human Resources, 270 N. Grove Ave., Elgin, IL 60120 or e-mail to jobs@gailborden.info.  Applications are also available in the Administration Office, Customer Relations Department, and the Rakow Branch.

 

 

EOE