Passport Services Assistant

Are you looking for an exciting part-time job in a vibrant community? We are currently looking for a Passport Services Assistant who can read and write in both English and Spanish to work at the Main Library location. This detail-oriented job includes responding to questions about the passport application process, reviewing passport paperwork, taking passport photos, and following library and U.S. Department of State procedures. The ideal candidate has excellent customer service skills and truly enjoys helping others.

Qualifications:

• High school diploma or equivalent.
• Effective written and verbal communication skills in English and Spanish. Must be able to successfully complete language skills test at the proficient level.
• Previous experience in a customer service environment.
• Ability to complete annual passport acceptance certification and ongoing training.
• Must be tactful and respect the confidentiality of library customers and staff.

Additional requirements specified by the U.S. Department of State to perform as a Passport Acceptance Agent:  

• U.S. citizen or a U.S. non-citizen national.
• 18 years of age or older.
• Does not have a record of either: (i) A Federal or State felony conviction; or (ii) A misdemeanor conviction for crimes involving moral turpitude or breach of trust, including but not limited to embezzlement, identity theft, misappropriation, document fraud, drug offenses, or dishonesty in carrying out a responsibility involving public trust.

24 hours per week; schedule will include days, evenings, and weekend hours. The current schedule is Mondays 8:00 AM to 2:00 PM, Tuesdays 3:00 PM to 9:00 PM, Thursdays 3:00 PM to 9:00 PM, and Saturdays 11:00 AM to 5:00 PM.

Pay Rate: $18.00 per hour. Position includes enrollment in IMRF and prorated time-off benefits.  Click here for additional benefit information.

Application Deadline → Open Until Filled

Application Instructions → Please review the job description and consider joining our team! Click here to download the Employment Application and save as a pdf file. Please fill out the Application and submit it with a cover letter and resume to → jobs@gailborden.info.

 

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Customer Relations Assistant

Are you a positive and friendly individual who enjoys engaging with all types of people? Our Customer Relations Department may be the place for you! Our Main Library has a part-time opening for someone who has excellent communication and customer service skills.

We are looking for someone who is:

• A real “people person,” enthusiastic, caring, friendly, and empathetic.
• A team player who thinks quickly on their feet as decisions need to be made.
• A self-starter with the initiative and courage to propose new ideas.

 In this role you will:

• Perform circulation services, including check-in/check-out of materials and placing holds on materials.
• Perform library card registration and program registration.
• Provide information to customers by answering questions and being proactive with offering assistance in a friendly and professional manner.

Qualifications:

• High School diploma or equivalent.
• Customer service experience preferred.
• Experience with Microsoft Office.

25 hours per week – combination of days, nights, and weekend hours.           

Pay Rate:  $17.00 per hour. Position includes enrollment in IMRF and prorated time-off benefits. Click here for additional benefit information.

Application Deadline → Open Until Filled

Application Instructions → Please review the job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Please fill out the Application and submit it with a cover letter and resume to → jobs@gailborden.info.

 

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Director of Mobile Library Services

Gail Borden Public Library is looking for a dynamic, positive, creative, and experienced Librarian to join our versatile, cross-trained, ten-member Mobile Library Services Department. The successful individual in this position will be a reliable, motivated, and energetic leader who is passionate about serving our 145,000 district residents across 65 square miles.

In this role you will:

• Lead and manage Mobile Services staff, fostering a collaborative work environment.
• Oversee a variety of engaging mobile services in the community, including Home Services, Digital Equity, Elementary School Services, Early Literacy, Bookmobile and Book Bike.
• Oversee vehicles and operations at the Davis Rd. Annex, home of the Mobile Library Services Department.

Qualifications: 

• MLS/MLIS from an ALA-accredited library school.
• Minimum of five years of experience in a public library position including supervisory experience.
• Valid Commercial Driver’s License (CDL) or Class C License, preferred.
• Minimum of one year experience driving a large vehicle or school bus, preferred.
• Must have a safe driving record for a minimum of five years.
• Customer service experience.
• Library ILS and library outreach experience a plus.
• Spanish language skills a plus.

Full-time position (37.5 hours/week) - Schedule may include weekday, evening, and weekend hours.

Salary: $80,000 to $85,000 per year. Offers are made within this range based on experience, qualifications, and internal equity. Click here for benefit information.  

APPLICATION DEADLINE → Open Until Filled

Please review the full job description and consider joining our award-winning Library! Click here to download the Application and save as a pdf file. Submit a cover letter, resume, and the Employment Application to → jobs@gailborden.info. 

 

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