Employment Opportunities

Customer Relations Assistant

Are you a positive and friendly individual who enjoys engaging with all types of people? Our Customer Relations Department may be the place for you! Our Main Library has a part-time opening for someone who has excellent communication & customer service skills.

Primary job duties include:

• Performs circulation services for library materials, which include check-in, check-out, and renewing items, placing holds, registering new library cards, or updating and registering customers for library programs, services, or classes.
• Providing information to customers, answering questions, and being proactive by offering assistance in a friendly and professional manner.

We are looking for someone who is:

• A real “people person,” enthusiastic, caring, friendly, and empathetic.
• A team player who thinks quickly on their feet as decisions need to be made.
• A self-starter with the initiative and courage to propose new ideas.

Qualifications:

• High School diploma or equivalent.
• Customer service experience preferred.
• Experience with Microsoft Office.

25 hours per week – combination of days, nights, and weekend hours.         

Hourly Rate: $18.00 per hour + prorated time-off benefits. Click here for benefit information.

Application Deadline → Open Until Filled.

Application Instructions → Please review the job description and consider joining our team! Click here to download the Employment Application and save it as a pdf file. Please fill out the Application and submit it with a cover letter and resume to → jobs@gailborden.info.

Security Guard

Gail Borden Public Library has an immediate opening for a part-time Security Guard.  The individual in this position will patrol the interior and exterior of the Main Library, as well as the branch locations. The person in this position must exercise sound judgment in interpreting library safety and security policies with the ability to take decisive action when needed. This position requires the ability to make continuous rounds of all public and staff areas, including parking areas. 

The mix of duties for this position includes, but is not limited to:

• Assists staff in maintaining appropriate customer behavior.
• Enforces correction of minor policy infractions
• Writes Incident Reports for unusual or disruptive incidents.
• Assists in monitoring theft detection.
• Performs a total security check of Library facilities after closing.
• Assists with maintenance functions as needed.

Qualifications: 

• High school diploma or equivalent
• Valid Illinois driver’s license and clean driving record required.
• Requires physical stamina and mobility to perform ongoing patrols of interior and exterior library spaces.
• Knowledge and experience in security procedures, emergency safety practices, and de-escalation techniques.
• Excellent verbal and written communication skills.
• Basic computer skills
• Prior police, fire, or military experience strongly preferred.
• Spanish language skills are a plus.

18 hours per week; the schedule includes afternoon, evening, and weekend hours. Must be available to respond on an on-call basis to escalated security incidents, as needed.

Pay Rate: $21.00 per hour. Click here for benefit information.

Application Deadline → Open Until Filled.

Please review the full job description and consider joining our Team! Click here to download the Employment Application and save it as a pdf file. Submit the Employment Application, cover letter, and resume to → jobs@gailborden.info.