Due to updated CDC guidelines, the Computer Center at the Main Library is temporarily closed and all computer traffic at Main will be directed up to the Business Center on the 2nd floor.

Please visit our website for updates about the services that we have available to customers, along with our Reopening with Care guidelines: www.bit.ly/gbpcovid19.

Due to a unanimous vote by the Gail Borden Public Library Board of Trustees on June 29 that was based on library services being critical to the community, all of the District Library buildings reopen with care as of Monday, July 6. Masks and social distancing requirements along with frequent cleaning, occupancy limits and plenty of plexiglass will help the Main, Rakow and South Elgin branches welcome visitors once again in a safe manner. In the hours descriptions below, please "walk in" virtually to see a very short video of each facility with the safety measures in place.

The bookmobile also reopened its doors July 6 to visitors, who are required to wear masks, while limiting the number of visitors aboard at the same time. 

Visits to the library buildings are quite different compared to pre-COVID to protect the health of both the staff and visitors. Visitors have found that: 

  • Masks are required for visitors age 2 years and older to enter the buildings.
  • Social distancing is required.
  • There are occupancy limits.
  • The Early Learning Center is closed at the Main Library.
  • All children 13 and younger must be accompanied by a caregiver.
  • The first hour of the day is reserved for vulnerable populations Monday through Thursday at all buildings.
  • The library building hours are slightly shortened for additional cleaning.
  • Passport Services at the Main Library are available by appointment only. To make an appointment, please call 847-429-4680.


The hours of the library buildings are as follows:


Main Library (270 N. Grove Ave, Elgin, IL 60120) 

Monday – Thursday 9 am – 8 pm          
Friday & Saturday 9 am – 5 pm                                              
Sunday Noon – 4 pm                                         

Vulnerable population hours at Main will be 9 – 10 am Monday – Thursday.


Rakow Branch (2751 W. Bowes Rd. Elgin, IL 60124)

Monday – Thursday 9 am – 7:30 pm 
Friday & Saturday 9 am - 4:30 pm
Sunday Noon – 4:30 pm

Vulnerable population hours from 9 – 10 am on Monday – Thursday.

  South Elgin Branch (127 South McLean Blvd.South Elgin, IL 60177)

Curbside service 7 days a week.

Monday – Thursday 11 am – 6:30 pm  Grab and Go 
Friday – Saturday 10 am –­ 3:30 pm Grab and Go
Sunday Noon ­– 4 pm Grab and Go

Vulnerable population hours from 10 - 11 am on Monday – Thursday

The additional curbside service at the South Elgin branch as well as Home Delivery Services will continue. Please check the web site as these services will not continue indefinitely.

Library staff will continue to thoroughly clean and disinfect tables, chairs, public desks, computers and shelving as well as all fixtures in the washrooms throughout all three buildings.

We are excited to see our customers in person again, but we urge everyone to take necessary precautions to help slow the spread of COVID-19. If you feel sick, please stay home and utilize our 24/7 eLibrary and virtual Your Library at Home programming. Please visit our website for updates about the services that we have available to customers, along with our Reopening with Care guidelines: www.bit.ly/gbpcovid19

KCT Credit Union reopened at Main on July 6.  


Computers at the Rakow Branch are available for customers to use by appointment only. Users may bring one guest. Two-hour appointments will be available from 9 am to 4 pm Monday through Friday. To make an appointment, call 847-429-4680.
The Main Library Computer Center is available for customers to use by appointment only. To make an appointment, call 847-742-2411.
Users will need to have a Gail Borden Library Card to make appointments. Library visitors ages 2 and older are required to wear a mask while in the building. 

Starting this Monday, June 15, Gail Borden Public Library cardholders age 14 and up can make an appointment to use a computer at the Main Library at 270 N. Grove, Elgin, IL.  With both safety and community need in mind, Library Trustees and staff have discussed and are moving forward on a plan to protect safety of staff and customers while creating computer access.  This arrangement will create an opportunity for people to file for unemployment, taxes and to participate in the Census.  But access will not be limited to these uses.

To make an appointment, people should call 847-742-2411. The hours for appointments are Monday-Thursday 9 am - 9 pm, Friday and Saturday 9 am - 6 pm and Sunday noon - 5 pm.  Reservations can be made 7 days in advance.Computers sessions will be available for a maximum time period of 2 hours.

Customers with an appointment will be required to wear a mask and the computers will be cleaned between uses.  Plexiglass has been added to the computer center and the seating is socially distanced.

To apply for a library card online, please visit  https://gailborden.info/library-info/1697-library-card-registration-form.  

The bookmobile has resumed service in within safety guidelines. Even though customers may not board the bookmobile, they can pick up reserved holds.  Staff will also strive to provide books to customers who have not reserved books. To see the bookmobile schedule, please visit https://gailborden.info/bookmobile.

The Main Library and Rakow Branch have extended hours for drive-up and phone services. As both buildings remain closed, library customers can reserve materials online at gailborden.info or by phone at 847-742-2411, then pick them up at either drive-up window. See below for the extended hours:

Main Library

Drive-Up Hours
Monday – Thursday 8 am – 9 pm
Friday – Saturday 9 am – 6 pm
Sunday 11:30 am – 5 pm

Rakow Branch

Drive-Up Hours
Monday – Thursday 8:30 am – 8 pm
Friday – Saturday 8:30 am – 5 pm
Sunday 11:30 am – 5 pm

Reference Phone

Monday – Thursday 9 am – 9 pm
Friday – Saturday 9 am – 6 pm
Sunday Noon – 5 pm

Reference Phone

Monday – Thursday 8:30 am – 8 pm
Friday – Saturday 8:30 am – 5 pm
Sunday 11:30 am – 5 pm


The Main Library, Rakow Branch and South Elgin Branch have remained closed since March 14 to help slow the spread of COVID-19. Since then, we have been diligently working to clean and disinfect all three buildings by:

  • Putting effective cleaning systems in place using hospital-grade disinfectant solutions approved by the Centers for Disease Control and Prevention.
  • Thoroughly cleaning and disinfecting tables, chairs, public desks, computers and shelving as well as all fixtures in the washrooms throughout all three buildings.
  • Having all carpeted areas, tile floors, terrazzo floors and rubber flooring professionally cleaned.
  • Establishing several daily routines to disinfect frequently touched surfaces such as door handles, railings and elevators.
  • Installing plexiglass partitions at service desks, hand sanitizer stations, floor markers for social distancing guides and more.
  • Cleaning and quarantining returned materials according to medical and scientific guidelines.
  • Forming a Reopening with Care Task Force comprised of staff to plan for reopening the Library in the safest way possible for library customers and staff.
  • We are looking forward to welcoming our community back into our buildings. When we are able to open our doors, please know that we will be adhering to government and health guidelines.

We will continue to serve you and to communicate consistently to keep you informed. Please stay safe and keep reading.

Free delivery is provided to anyone living in the Gail Borden Public Library District who finds it difficult or impossible to use the drive-up window at this time.

Please keep the Gail Borden Public Library bag that holds your delivery of materials with our compliments! Please use the plain clear plastic bag included to return your materials.

  • Print books, audiobooks and music CDs can be requested.
  • Up to eight items may be requested at a time.
  • Library staff will make a delivery to your home or apartment.
  • Deliveries will be made within a week of ordering materials.

Contact Home Services Associate Sarah Vetter svetter@gailborden.info or call 847-429-4599

Customers can place holds online or call 847-931-2095 for pick-up at the South Elgin Branch. You will receive an email or call notifying you when your items are ready. Pull up at the designated parking spaces for curbside services and call the library, 847-931-2095, for someone to bring the items out to your car.
Curbside Pickup: 
Monday - Thursday: 10 am - 7 pm 
Friday & Saturday: 10 am - 4 pm 
Sunday: Noon - 4 pm
Lobby Hours for Mediabox: 
Monday - Thursday: 9:30 am - 7 pm 
Friday & Saturday: 9:30 am - 5 pm 
Sunday: 11:30 am - 4 pm 
The Rakow Branch Mediabank is now available to customers 24/7:
  • Browse & reserve items at https://media.gailborden.info/.
  • Returned items will be quarantined for 7 days prior to becoming available for checkout.
  • Please wipe down case and contents before and after use.
  • Call 847-531-7271 with any questions.

We ask that all users practice social distancing guidelines while visiting the Mediabank.

Main Library and South Elgin Media Dispensers currently remain unavailable. Do not return items from those dispensers to the Rakow Branch Mediabank. If you wish to return Main or South Elgin Mediabank items, please use one of the drop slots or bins.

People who have had books and movies on hold since before the stay-at-home directive will now be able to pick them up at the drive-up windows in the Gail Borden Public Library District.  Starting, Monday, May 4th, the drive-up windows at the Main Library at 270 North Grove and the Rakow Branch at  2751 W. Bowes will be open Monday through Saturday from 10 am - 6 pm for pick-ups.  Customers who had books on hold before the Library closed its doors to customers on March 14 will be receiving a phone call regarding those materials.

In accordance with Gail Borden Public Library District's commitment to taking steps to limit the spread of COVID-19, all the Gail Borden Library buildings and branches closed on March 13, 2020. These safety measures are being taken out of concern for the health and safety for our community, not due to any known exposure.

Watch online programing here.

Still Serving People in Their Homes

Gail Borden Public Library District offers robust services for people of all ages while they remain in their homes:

    • Our 24/7 eLibrary offers downloadable books, streaming movies and music for all ages.
    • The Tumblebook Library offers story books, read-alongs, graphic novels, puzzles and games and more.  Much of the content is available in English, Spanish and French.
    • tutor.com service offers homework help for all ages in different languages.


  • Visitors to our “Your Library at Home” channel can access a number of library programs including STEM craft programs that families can do in their homes, library staff eBook recommendations of titles people can download to their own devices and, of course, we have included a short “how to” video about how to access all of these services.  
  • The “Any Way You Slice it, You Count,” Census Pi (e) event on Saturday, 3/14 is postponed. 

These services and programs continue to be available.

  • Early voting continues at the Main Library at 270 N. Grove through March 16. The Main Library remains a voting site for election day on March 17.

The library will promptly update the public of any further changes to services.

Gail Borden Public Library District has canceled programs in support of COVID-19 prevention efforts. All library customers registered for the affected programming are being notified. We urge people to check the Library's schedule of events at www.gailborden.info/events to see if their program has been rescheduled.

We would like to communicate with our Gail Borden Public Library District community what we are doing around the Coronavirus (COVID-19) as this virus and recent news reports continue to cause concern for all of us.