MAIN HOURS: Mon-Thu: 9am-9pm / Fri-Sat: 9am-5:30pm / Sun: 1pm-5:30pm ADDRESS/PHONE: 270 N. Grove / Elgin, IL 60120 / Phone: 847-742-2411
RAKOW BRANCH HOURS: Mon-Thu: 9am-8pm / Sat: 9am-5:30pm / Sun: 1-5:30pm ADDRESS/PHONE: 2751 W. Bowes / Elgin, IL 60124 / Phone: 847-531-7271
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Renewing Materials Print
A book, recorded book, video, CD or CD-ROM may be renewed if the following criteria are met:
  1. There are no holds on the title.
  2. The title is not overdue.
  3. The title has not already been renewed, some formats may be renewed a second time.

There are three ways to renew:

  1. On the Internet:  Go to http://innovative.gailborden.info/patroninfo/     
                                  Enter your Library Card number (only the last 7 digits are required);
                                  Click on 'Submit' ;
                                  Then,  follow the on-screen instructions to renew.
  2. By Phone:  Call our Telephone Renewal System (TRS) service at 847-742-3210 and follow the instructions.
  3. In Person:  Bring the materials to our Check Out Desk for renewal.
When an item is renewed, its due date is extended 28 days (i.e., four weeks) from the date it is renewed.  An item renewed today will be due four weeks from today regardless of its original due date. Books (excluding Quick Picks), music CDs, audiobooks, and CD-Roms can be renewed a second time for an additional 14 days from the date it is renewed.

If you are signed up for e-mail notices, you will receive courtesy notices two days before your items are due.

[Note: The following items can not be renewed:  Video Games, Quick Pick books, Quick Flick DVDs, art prints, and AV equipment.]

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