Due to the surge in COVID-19 in Kane County and the potential risk to our customers and staff, the Gail Borden Public Library Board voted to shift library service models starting Friday, November 20 continuing until December 13. The service model changes are as follows:
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All of the library buildings will be closed to the public. However, the Library will continue to offer a variety of services.
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The drive-up windows at Main and Rakow will be open.
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Curbside service at South Elgin and the Bookmobile contactless service will continue.
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The content of the Mediabox at South Elgin will be available via curbside service.
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The Rakow Mediabank will remain open and the content of the Mediabanks at Main will be available through the drive-up service.
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Reference Services and Interlibrary loan (ILL) will continue.
Main Library
Reference Phone
847-742-2411
Monday – Thursday 9 am – 9 pm
Friday – Saturday 9 am – 6 pm
Sunday Noon – 5 pm
Drive-Up Hours
Monday – Thursday 8 am – 9 pm
Friday – Saturday 9 am – 6 pm
Sunday 11:30 am – 5 pm
Rakow Branch
Reference Phone
847-531-7271
Monday – Thursday 8:30 am – 8 pm
Friday – Saturday 8:30 am – 5 pm
Sunday 11:30 am – 5 pm
Drive-Up Hours
Monday – Thursday 8:30 am – 8 pm
Friday – Saturday 8:30 am – 5 pm
Sunday 11:30 am – 5 pm
South Elgin Branch
Curbside Pickup
Monday - Thursday: 10 am - 7 pm
Friday & Saturday: 10 am - 4 pm
Sunday: Noon - 4 pm
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Home delivery - free contactless delivery is provided to anyone living in the Gail Borden Public Library District who finds it difficult or impossible to use the drive-up window at this time. This is available by contacting svetter@gailborden.info or calling 847-429-4599.
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A robust schedule of virtual programs will continue to educate and entertain our community at gailborden.info/virtualprograms.
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Printing Services for up to 20 pages at no charge will be available. People may email their print jobs from home and pick these up via the drive-up or curbside services. Please visit gailborden.info/printfromhome.
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Virtual One on One Assistance is available for technology, general reference, eBook assistance, job hunting and more. Please call 847-429-4680.
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People may register online for new library cards that will be valid for 90 days. People will be able to immediately use these cards after registering. Please visit gailborden.info/get-card.
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The 24/7 eLibrary continues to offer books, movies and more gailborden.info/elibrary.
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Passport Services and License Plate Renewal services will not be available during this time.